Shipping policy
SHIPPING & DELIVERY
At MISSIONMANE, we focus on creating a smooth and reliable delivery experience for every customer. Once your order is placed, our team immediately begins processing it to ensure fast preparation and shipment.
ORDER PROCESSING
Orders are generally processed within 1–3 business days after payment confirmation. During periods of high demand, processing times may be slightly extended.
You will receive a confirmation email once your package has been dispatched.
ESTIMATED DELIVERY TIMES
Estimated shipping times may vary depending on destination and carrier availability.
- Italy: 4–8 business days
- Europe: 5–10 business days
- International: 7–15 business days
Please note that delivery estimates are not guaranteed and may occasionally be affected by customs inspections, weather conditions, holidays, or transportation delays.
TRACKING INFORMATION
Tracking details are provided as soon as the shipment is handed to the carrier. Tracking updates may require several days before becoming visible in the courier system.
ADDRESS RESPONSIBILITY
Customers are responsible for providing accurate shipping information at checkout. MISSIONMANE cannot guarantee replacement or refund for orders affected by incorrect or incomplete addresses provided by the customer.
LOST OR DELAYED PACKAGES
If your package experiences unusual delays, our support team will gladly assist you in contacting the carrier and reviewing the shipment status.
CUSTOMS & IMPORT FEES
For international orders, customs duties or import taxes may apply depending on local regulations. These charges remain the responsibility of the customer.
CONTACT
MISSIONMANE
Email: missionmane@outlook.com
Phone: +39 339 694 8626
Address: Via Brancati 18, 90015 Cefalù (PA), Italy